If you run a small services business, you spend a lot of time thinking about where your next customer will come from. Given the time you invest in building a sales pipeline, you might be surprised to learn that almost everything you have been told about the sales process is wrong. Traditional sales thinking puts [...]

Which is better, the business plan or the executive summary? Academic institutions and the marketplace appear to be moving in opposite directions on this question. While many business students are required to develop 30- to 50-page business plans, we’ve found that these lengthy documents are used less and less in the real world, with [...]

One of the great things about starting a business today is the number of smaller consulting firms that can help you. These outsourced partners can serve as an integral resource for your team at an early stage but there is a catch.
You can’t do it all so that’s why you hire the experts. This is [...]

So I am reading the lead Wall Street Journal article this morning about the failed performance of the Sprint/Nextel merger. The author goes into all the ways that Sprint has botched the integration, from diluting the Nextel brand to failing to integrate the two networks. He also talks about how the company has had massive [...]